Privacy Policy

At CyberEdge Intelligence, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

Personal Information

When you submit a case or contact us, we may collect:

• Name, email address, phone number, and physical address
• Details about the fraud incident and financial loss
• Cryptocurrency wallet addresses and transaction information
• Law enforcement case numbers and legal documentation
• Communication records and case correspondence

Technical Information

We automatically collect:

• IP address, browser type, and device information
• Website usage data and page interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Investigate your case and trace stolen cryptocurrency
• Communicate with you about case progress and updates
• Coordinate with law enforcement and cryptocurrency exchanges
• Prepare forensic reports and legal documentation
• Improve our services and website functionality
• Comply with legal obligations and regulatory requirements
• Process payments and maintain financial records

3. Information Sharing and Disclosure

We may share your information with:

• Law Enforcement: To report crimes and support criminal investigations
• Cryptocurrency Exchanges: To freeze accounts and recover stolen assets
• Legal Professionals: Your attorneys or legal counsel involved in your case
• Service Providers: Third-party vendors who assist in our operations (under strict confidentiality agreements)
• Regulatory Authorities: When required by law or legal process

We will NEVER sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive case information
• Multi-factor authentication for internal systems
• Regular security audits and vulnerability assessments
• Strict access controls and employee training
• Secure backup and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Case files are typically retained for 7 years after case closure for legal and regulatory purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing of your information
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact: